Terms & Conditions.

1. About us

These terms govern your use of the Checkpoint website and any services you book with CheckPoint Health, a private health screening clinic at 17 Harley Street, London W1G 9QH.

• Registered company name: [CLIENT TO INSERT REGISTERED COMPANY NAME]
• Company registration number: [CLIENT TO INSERT COMPANY NUMBER]
• Registered office: [CLIENT TO INSERT REGISTERED OFFICE ADDRESS]
• Regulator: Registered with and regulated by the Care Quality Commission (CQC). [CLIENT TO INSERT CQC PROVIDER ID.]

2. Acceptance of these terms

By using this website or booking a service with us, you confirm that you accept these terms and that you are at least 18 years old. If you do not agree, please do not use the site or book our services.

3. Our services and clinical scope

Checkpoint provides preventive health screening and diagnostic assessments. Our services are not a substitute for emergency care or for the ongoing care of your GP or treating clinician. If you have urgent symptoms you should contact NHS 111 or call 999. Screening reduces but does not eliminate risk, and no test can detect every condition.

4. Bookings, fees and payment

Prices for our packages and individual services are shown on our website and are confirmed at the time of booking. Payment terms, deposits and any third-party charges (for example laboratory or onward referral fees) will be made clear before you commit. [CLIENT TO CONFIRM PAYMENT AND DEPOSIT TERMS.]

5. Cancellations and rescheduling

If you need to cancel or rearrange an appointment, please give us as much notice as possible. Our cancellation policy and any applicable charges are: [CLIENT TO INSERT CANCELLATION POLICY AND NOTICE PERIOD]. Where the Consumer Contracts Regulations 2013 apply to services bought at a distance, your statutory cancellation rights are unaffected.

6. Your responsibilities

You agree to provide accurate and complete information about your health and history. The quality and safety of our assessment depends on this. You are responsible for following any pre-appointment instructions we give you.

7. Intellectual property

All content on this website, including text, graphics, logos and images, is owned by or licensed to Checkpoint and is protected by copyright. You may not reproduce it without our written permission.

8. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded by law. Subject to that, our liability is limited to the fees paid for the relevant service, and we are not liable for indirect or consequential loss. [CLIENT TO CONFIRM FINAL LIABILITY WORDING WITH LEGAL ADVISER.]

9. Complaints

We aim to provide an excellent standard of care. If something falls short, please contact us at hello@check-point.health or 020 3697 0247 so we can put it right. [CLIENT TO INSERT FORMAL COMPLAINTS PROCEDURE AND ANY INDEPENDENT ADJUDICATION SCHEME.]

10. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms from time to time. The version published on this page at the time you book applies to your booking.